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Frequently asked questions
You can listen to the podcast on the podcast tab on this website or on Apple Podcasts, Google Podcasts, iHeartRadio, Spotify, Castbox, Facebook or wherever you get your favorite podcasts! You can also view the shows on the home page of this website, on Roku TV by searching for The Underground Lab > Podcasts > Melanin 360 or on Youtube by searching for The Melanin 360 Podcast.
Orders for IN STOCK items will be processed within 24 hours (excluding weekends and all major holidays to include: the day after Thanksgiving, Christmas Eve, the day after Christmas and New Year's Eve) and shipped within 48 hours. If an item is found to be out of stock afer your purchase, you will be notified via email.
All orders are shipped via First Class USPS. *Please note that we are not responsible for items lost or damaged by USPS*
Refunds will be issued in cases of incorrect or missing items only! Pictures of incorrect items may be required. Missing items MUST be reported writing
24 hours of delivery. Your refund will be processed within 48 hours of notification, at which time a new transaction can be proccessed - no replacement items will be sent.
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